In accordance with the incoming order, we select the goods at the storage locations, complete the packaging subject to the client's requirements.
Special terms and conditions are specified in the contract signed with the customer and may include the preparation of products for sale, labeling, and packaging.
We form batches, prepare them for shipment and organize delivery to transport companies.
We recommend a rational choice of the delivery method, identify the route that is favorable for the customer, calculate the shipment time and the amount of transportation costs.
We realize that the effectiveness of order processing and execution lies in our ability to manage them, optimize the time of each procedure, and reduce costs in efficient way.
We guarantee a high level of customer service. We offer professional customer support.
We simplify warehousing and delivery of goods in any country, thus allowing our customers to optimize the costs.
We guarantee double check during acceptance for safekeeping with the formation of a card in the system. We support sales from the warehouse using our call center.
We organize the delivery of goods by reliable courier companies with a positive business reputation, which are financially responsible during the order execution.
We aware that timely delivery helps to increase the level of selling of goods, therefore we arrange a high-quality management of delivery to the client.
We offer call center services with incoming and outgoing calls in accordance with the needs of the dealer network or the size of the target market. We improve its efficiency by means of maximum automation.
We offer tools to control the quality of service, which allows to improve scripts and meet the needs of the consumer from the very first call.
We provide access to tracking services of transport companies, which can be integrated into the customer's system or available on their websites. The order fulfillment status is updated as the cargo passes key milestones, intermediate distribution points.
Tracking allows to find out the reason for the delay, and also: